1. Introduction 

Thank you for visiting the MNIC Webportal. We understand the importance of your privacy and are committed to protecting the security and confidentiality of your personal information. This privacy statement outlines how we collect, use, and safeguard the information you provide on our Webportal. By accessing and using the MNIC Webportal, you acknowledge and consent to the practices described in this statement.

2. Information Collection

We collect personal information from visitors to the MNIC Webportal through various channels, including but not limited to: 

2.1 Contact Forms

When you voluntarily submit information through our contact forms, we collect the data you provide, such as your name, email address, phone number, organisation name, and any additional details you choose to disclose.

2.2 Cookies and Usage Data

Our Webportal may employ cookies and similar technologies to gather usage data and enhance your browsing experience. This data may include information such as your IP address, browser type, operating system, referral source, pages visited, and the date and time of your visit.

3. Use of Information

We utilise the collected information for the following purposes:

3.1 To respond to your inquiries

We use the provided information to promptly address your inquiries, provide requested information, and communicate with you regarding our services.

3.2 To improve our Web Portal and enhance user experience

We analyse usage data to gain insights into visitor interactions with our Webportal, identify areas for improvement, and optimise user experience. This analysis may entail examining trends, tracking user navigation, and evaluating the effectiveness of our content and features

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3.3 To personalise your experience

We may employ the collected information to personalise your experience on our Webportal. This may involve displaying relevant content, suggesting appropriate resources or services, and tailoring our communication to align with your interests and preferences

3.4 To communicate with you

We may utilise the provided contact information to communicate with you concerning updates, promotions, or relevant information related to our services. You retain the ability to opt-out of receiving such communications at any time by following the unsubscribe instructions contained within the communication.

4. Data Security

We take the security of your personal information seriously and have implemented comprehensive measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include industry-standard security technologies, such as encryption, firewalls, and secure socket layer (SSL) technology, to ensure the confidentiality and integrity of your information. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties outside of our organisation, unless required by law or with your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our Webportal, conducting business, or delivering services, provided they agree to maintain the confidentiality of the information and use it solely for the purposes we specify.

6. External Links

Our web-portal may contain links to external websites that are beyond our control. We are not responsible for the privacy practices, security measures, or content of such third-party websites. We encourage you to review the privacy policies and terms of use of those websites before providing any personal information.

7. Your Rights

You possess the right to access, update, and rectify your personal information held by us. If you wish to exercise any of these rights or have any questions concerning our privacy practices, please contact us using the information provided below

8. Changes to this Privacy Statement

We reserve the right to update or modify this privacy statement at any time without prior notice. Any changes will be effective immediately upon posting the revised version on the MNIC Webportal. We encourage you to periodically review this statement to stay informed about how we are safeguarding your information.

9. Contact Us

If you have any questions or concerns regarding this privacy statement or our privacy practices, please contact us at:

Designated Contact: Head, Mauritius National Identity Card Unit

Email: mnic@govmu.org

Phone: 4681594/4681595

Postal Address: 3rd Floor, Atal Bihari Vajpayee Tower, Eben

We are committed to addressing your privacy-related concerns swiftly and transparently.